Effective Date: January 4, 2025
At Ecombid, we are committed to ensuring that your orders are delivered on time and in the best condition. Please review our shipping policy for important details regarding the delivery of your purchases.
1. Delivery Areas
- We deliver to most locations across India.
- Availability of delivery services may vary based on your location.
2. Shipping Charges
- Shipping fees are calculated based on the weight of the items and the delivery location.
- Any applicable charges will be displayed during checkout.
3. Delivery Time
- Orders are typically delivered within 2-7 business days from the date of confirmation.
- Delivery timelines may vary due to factors like location, product availability, or unforeseen circumstances.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- Use the provided tracking link to monitor your delivery status.
5. Delivery Conditions
- Please ensure that someone is available at the delivery address to receive the order.
- If no one is available, our delivery partner may attempt a second delivery or contact you for further instructions.
6. Damaged or Incorrect Orders
- If you receive a damaged or incorrect item, please report it to us within 24 hours of delivery.
- Provide order details and photographs for resolution.
7. Non-Delivery
- In cases where delivery cannot be completed due to incorrect address or unavailability of the recipient, the order may be returned to us. Additional charges may apply for re-delivery.
8. Contact Us
For any shipping-related inquiries, please contact our customer support:
Email: support@ecombid.com
Phone: +91-123-456-7890
Thank you for choosing Ecombid! We are dedicated to making your shopping experience smooth and reliable.